Carrier Performance Series Heat Pumps

Carrier Performance Heat Pump

Enjoy efficient heating and cooling from one advanced home comfort system. The Carrier Performance Heat Pump uses two-stage operation to respond more closely to changing conditions, supporting steadier temperatures, improved humidity control, quieter performance, and dependable year-round comfort.

Dependable Year-Round Comfort

Enjoy reliable cooling during warmer weather and efficient electric heating when outdoor temperatures drop.

Energy-Efficient Performance

Carrier heat pumps offer multiple efficiency levels to support dependable comfort and reduced energy use throughout the year.

Flexible Comfort Technology

Choose from single-stage, two-stage, or variable-speed operation depending on the selected Carrier heat pump.

Professional System Matching

Pelican Heating & Air will help select the correct heat pump size, indoor equipment, controls, and system configuration for your home.

Product Overview

Balanced Heating and Cooling with Advanced Two-Stage Performance

The Carrier Performance Heat Pump is designed for homeowners who want better comfort control and efficiency than a standard single-stage system without moving to Carrier’s premium variable-speed Infinity line.

The current Performance 18 model uses a two-stage compressor that operates at a lower capacity during moderate weather and switches to full output during periods of greater heating or cooling demand. This can help reduce temperature swings, improve humidity removal, and limit unnecessary full-capacity operation.

When paired with an ecobee for Carrier Smart Thermostat and the appropriate data-sharing permissions, InteliSense™ Technology can share equipment performance information with the servicing dealer to support monitoring, diagnostics, and maintenance.

The system is also compatible with Carrier Hybrid Heat®, allowing it to be paired with a compatible gas furnace for dual-fuel operation during colder conditions.

This System May Be Right for You If:

  • You want one system for both heating and cooling.

  • You prefer two-stage operation over basic single-stage performance.

  • You want improved efficiency and humidity management.

  • You value quieter operation during lower-stage performance.

  • You are interested in connected system monitoring.

  • You want the option to pair a heat pump with a compatible gas furnace.

Specification Details
Product Line Carrier Performance Series
Featured Model Performance 18, Model 27TPA8
Compressor Type Two-stage
Cooling Efficiency Up to 18.5 SEER2
EER2 Rating Up to 14 EER2
Heating Efficiency Up to 8.5 HSPF2
Sound Level As low as 65 dB
Refrigerant Puron Advance™
Humidity Control Enhanced
Connected Technology InteliSense™ compatible
Outdoor Protection WeatherArmor™ Ultra cabinet
Professional Installation Process

Expert Installation. Lasting Comfort.

Our certified technicians follow a proven process to make sure your new home comfort equipment is properly matched, professionally installed, and thoroughly tested for dependable performance.

01. In-Home Evaluation

We evaluate your home, existing equipment, installation space, comfort concerns, and performance goals to understand what your property needs.

02. Product Recommendation

We recommend the right equipment, sizing, and compatible components based on your home, budget, and efficiency preferences.

03. Professional Installation & Testing

Our technicians install the selected equipment, test all key components, confirm proper operation, and make sure everything is working correctly before the job is complete.

Professional Product Guidance

Helpful recommendations and qualified installation support.

Certified Technicians

Trained technicians focused on proper setup and dependable performance.

Quality Installation

Careful installation, system testing, and final adjustments.

Financing Available

Flexible financing options may be available for eligible homeowners.

Got Questions? ・ We’ve Got Answers!

Frequently Asked Questions

Get answers to common questions about the Carrier Performance Heat Pump.

Does the Carrier Performance Heat Pump provide heating and cooling?

Yes. It provides air conditioning during warmer weather and reverses operation to deliver electric heating during colder conditions.

The current Performance 18 model offers up to 18.5 SEER2 cooling efficiency, up to 14 EER2, and up to 8.5 HSPF2 heating efficiency.

Two-stage operation allows the compressor to run at a lower capacity during moderate weather and switch to full capacity when more heating or cooling is required.

Carrier lists the Performance 18 at sound levels as low as 65 decibels. Actual sound can vary based on installation conditions and equipment size.

When paired with a compatible ecobee for Carrier Smart Thermostat and appropriate permissions, InteliSense™ can share equipment performance information with the servicing dealer to support diagnostics and maintenance.

Yes. The Performance 18 is compatible with Carrier Hybrid Heat®, which can pair the heat pump with a compatible gas furnace for dual-fuel operation.